Warranty claims

If any faults are spotted by the client will ring Bunjil Energy’s nominated contact and report any faults. Bunjil will come to site within 48 hours of notification of any workmanship problems to rectify. For warranty issues Bunjil will be the lead contact with the supplier to ensure the customers problem is fixed and help to rectify the issue with any components under warranty claim.

All monitoring will be conducted through a web-based portal which the client and Bunjil will have access. Through this monitoring portal any faults recorded will immediately notify Bunjil operations staff. Fronius monitoring platforms which show generation data which can be benchmarked to know if the system is underperforming or faults are occurring.

Product warranty claims differ for each product provider and depending on the circumstance will require fault testing by the company to ensure it was a fault with their product. Bunjil will support the customer in the case of any warranty claim to ensure minimal down time of the system and support with claims.

Individuals can contact Bunjil in on of the following;

Head office
568 Glen Huntly Rd,
Elsternwick 3185,
Victoria, Australia
Phone: 1800 769 266
Email: info@bunjilenergy.com.au